Role Overview:

As a Gas Engineer, you will be responsible for delivering safe, compliant, and high-quality gas servicing, maintenance, repairs, diagnostics, and installation works within occupied and void domestic properties. You will play a key role in providing an unrivalled service delivery to our customers, focusing on safety, first-time-fix, customer satisfaction, and right-first-time quality, while working to agreed programmes, service level requirements, and key performance indicators (KPIs).

Key Responsibilities:

Service Delivery (Reactive, PPM and Minor installation Works):

• Complete gas servicing, maintenance, and repair works on domestic heating and hot water systems in line with contract requirements and manufacturer guidance.
• Undertake fault diagnosis and rectification to maximise first-time-fix and reduce repeat visits.
• Carry out PPM and safety inspection tasks in accordance with schedule, ensuring accurate completion and evidence capture.
• Complete quality repairs to a ‘right-first-time’ standard, leaving the property safe, tidy, and in good order at completion.

Other Requirements:

• Full, clean UK driving licence.
• Willingness to participate in on-call / standby arrangements where applicable.
• Maintain tools, test equipment and calibration (e.g., Flue Gas Analyser) in-date and fit for purpose.
• Flexibility to work across contract areas as required.
• Commitment to ongoing training and professional development.